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How to track promises made during an AI agent workflow

Separate a task from a commitment and check who owes what before following up.

Published

A project can look busy while an important promise disappears into a chat. “Prepare a proposal” is work; “send the proposal to the client by Friday” is also a commitment to a person. Recording that distinction helps you follow up without inventing a promise later.

Write the agreement, not a guess

Record the person, what was agreed, who owes it and the due date if one was actually set. If the date or responsible person is unclear, check the conversation before recording it. A reminder is a prompt to review, not evidence that the other person accepted a deadline.

The APX task guide describes tasks and commitments on the shared board. Commitments can represent what you owe someone or what they owe you. Read the task discussion and the actual artifact before declaring it complete.

Review the outcome

At the agreed time, inspect the email, delivery or other evidence and record the outcome according to what happened. If the other person agrees to a new date, record the renegotiation rather than silently moving the old deadline. If nothing was agreed, avoid marking the commitment as kept or released.

A clear board reduces forgotten follow-ups, but it does not send a message or deliver a file merely because a task exists. Confirm the external result separately.

Sources

  1. APX documentation ↗
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